ByKayle Inc. (hereinafter "Company") collects and uses personal information for the following purposes: • Processing product inquiries and quote requests • Coordinating demo requests and consultation schedules • Communication regarding partnerships and business collaboration • Providing technical support and customer service • Delivering marketing information (with separate consent)
The Company collects the following information when processing inquiries: • Required: Name, organization, position, email address, inquiry type, message • Optional: Phone number Information automatically collected during website use: • IP address, browser type, access time, cookie information
The Company promptly destroys personal information after the purpose of collection and use has been fulfilled. However, if retention is required by applicable laws, the information is stored for the period specified by such laws. • Inquiry records: 3 years from the date of receipt (Electronic Commerce Act) • Access logs: 3 months (Protection of Communications Secrets Act)
The Company does not, in principle, provide users' personal information to third parties. However, the following cases are exceptions: • When the user has given prior consent • When required by law • When outsourcing is necessary within the scope required for service provision
The Company takes the following measures to ensure the security of personal information: • Data encryption: Encryption using AES-256-GCM algorithm • Access control: Restricted access to personal information processing systems • Security software: Operation of security systems against hacking • Transmission encryption: Data transmission protection through SSL/TLS
Users may exercise the following rights regarding their personal information at any time: • Request to view personal information • Request for correction of errors • Request for deletion • Request to suspend processing Rights may be exercised via email (bykayle@bykayle.com), and the Company will take action without delay.
The Company designates a Privacy Officer to oversee personal information processing and handle complaints and remedies related to personal information: • Privacy Officer: CEO • Email: bykayle@bykayle.com
This Privacy Policy is effective as of March 7, 2026. Any additions, deletions, or corrections due to changes in laws or policies will be announced on the website at least 7 days before implementation. • Announcement date: March 7, 2026 • Effective date: March 7, 2026
